Talk to the farm

Shipping is free on orders above ₹599. Below that a flat delivery charge applies, shown at checkout before you pay.

We'll ship your order within seven days of placement. During peak farm days our entire team may be busy at the farm, but we'll get your order to you as quickly as we can. Delivery times may vary under unforeseen circumstances.

We deliver across India. Enter your pincode on any product page to see the estimate for your address.

Return or exchange is available only if you received a wrong or damaged product. You have 7 days after receiving your item to request a return, and the item must be unused and in its original packaging.

Write to shopify.tathagatafarmer@gmail.com with your order number. If the return is accepted we will arrange a pickup — please do not send anything back before requesting a return.

Once we've received and inspected the return we'll let you know whether it was approved. Approved refunds go back to your original payment method within 10 business days, and your bank may take a few days more to post it.

Yes, until we start packing it. You can cancel it yourself from your account, or write to us with the order number.

Yes. Everything we sell is grown on our own land in Madhya Pradesh without synthetic pesticide or chemical fertiliser, and processed by hand in small batches.

Exactly the same product inside. The jar is ready to keep on a shelf; the refill is a pouch for topping up a jar you already have, and it costs less.

Keep powders airtight and away from moisture and direct sunlight. For candy, use a dry spoon and refrigerate after opening in summer.

UPI, credit and debit cards, netbanking and wallets, all through Razorpay. Cash on delivery is available where our courier supports it.

Failed payments are reversed automatically by your bank, usually within five to seven working days. If it has not appeared by then, send us your order number.